Fourwinds Leisure, 113 Whittlesey Road, March, Cambridgeshire PE15 0AH
01354 658737
RESERVATIONS

Covid secure

NB In line with government guidelines we are not currently receiving guests from countries that are required to quarantine on arrival in the UK, unless they have already completed their full COVID quarantine.  UK Governments website

If COVID restrictions change and subsequently, travel is no longer possible for your dates, don’t worry we have you covered with our COVID booking guarantee.  Email us or call 01354 658737 for more info.

Operating a safe and comfortable space for our guests is even more significant right now with COVID19 in mind.  We want to reassure you of the protocols we have put in place to minimize the spread of infection, so you can kick back, relax and enjoy your stay.  If you have any questions please do not hesitate to give us a ring on 01354 658737.  Check out our self catering/B&B, our Campsite and our Canoe Hire protocols below.

 

Self catering and B&B protocols

What we are doing

  • Your accommodation will have benefited from a deep clean using appropriate anti viral/disinfectant products by trained staff, prior to your arrival.
  • Your key will be freshly sanitised and ready for you.
  • In the communal areas, we have rigorous and repetitive cleaning schedules daily – using appropriate products to keep high touch surfaces clean.
  • For B&B guests in the main house, if you have booked a breakfast inclusive rate, we will be serving our usual high quality breakfast in the newly configured private dining area in your room, giving you security that social distancing is not something you will have to worry about while enjoying your meal.
  • For guests in the main house we are providing access to a microwave, crockery and cutlery, enabling you to have meals in the safe space of your room. Our Self Catering guests have self contained facilities to prepare food.
  • Taking payment by debit or credit card.

We ask you to

  • For B&B guests in the main house, we ask you to sanitise your hands immediately on entry using the hand sanitiser provided before moving around the property. This small but important action will help protect all guests and staff.
  • If you have friends and family from other households staying in other Fourwinds accommodation, or on the camp field, bear in mind you should social distance in line with current government guidelines. Day visitors will have to be checked in with us on arrival and abide by our Covid Secure policy.
  • Last but not least, in line with Government guidelines, if you or anyone in your party is suspected of having symptoms or in close contact with someone who has COVID19 symptoms they should please not come – self isolate, get a test and be well 🙂

Campsite Protocols

What we are doing different

  • Deep cleaning of toilet/shower facilities once a day
  • Regular disinfecting of high touch communal areas throughout the day
  • ‘One in, one out’ basis for use of shower, loo and wash up sink. Only 1 person at a time (a parent/carer and child under 10 will be considered as 1). Our 2 toilets are now open along with both wash up sinks, however due to ventilation restrictions we still only have 1 shower open this season (2021)
  • Providing hand sanitiser points in high touch areas.
  • Making the most of our large camping pitches to enable social distancing and safe areas for individual households to relax.
  • Asking our guests when camping alongside friends and families outside their household to still adhere to Government social distancing requirements.
  • Day guests will be required to check in with us on arrival and abide by our COVID secure policy on site.

We ask you to

  • Keep socially distant from anyone outside your household.
  • Follow our safety instructions – especially in communal areas and outside of your camping pitch
  • Directly supervise children under 16 at all times outside of your camping pitch in case they inadvertently break the social distancing protocols.
  • For your convenience and comfort use your own on board washing/loo facilities wherever possible. (for tents there is plenty of room on your pitch to erect a toilet/wash tent if you require)
  • Understand we have implemented these guidelines for everyone’s safety and comfort, which may lead to longer wait times for a shower.
  • Bring hand sanitiser, (and gloves if you wish) to use as required.
  • Stop children filling water or emptying bins (as may forget to sanitise for the next person and themselves)
  • Last but not least, if you or anyone in your party is suspected of having symptoms or in close contact with someone who has COVID19 symptoms they should please not come – self isolate, get a test and be well 🙂

Canoe Hire Protocols

What we are doing different:

  • Sanitising high touch areas before and after use.
  • Avoiding unnecessary contact on arrival – by taking payment in advance by phone and emailing terms for agreement.

We ask you to:

  • Follow instructions at all times, especially social distancing requirements.
  • Bring your own hand sanitiser (and other PPE if you want to of course)
  • Acknowledge agreement to our terms by replying to our email before arrival.
  • Be confidently mobile as we have had to adapt how we hold the boat to get you on and off.
  • Our mooring is fairly low so stepping in is generally easy and we are still able to steady the canoe for you.
  • Last but not least, if you or anyone in your party is suspected of having symptoms or in close contact with someone who has COVID19 symptoms they should please not come – self isolate, get a test and be well 🙂
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